1. Introduction
AivenSoft places great importance on the protection of your personal data. This privacy policy describes the types of data we collect, how we use them, and the measures we take to protect them.
By using our website aivensoft.com, you agree to the practices described in this policy.
2. Data Collected
We may collect the following data:
• Identification data: name, email address, phone number
• Navigation data: IP address, browser type, pages visited, visit duration
• Form data: information provided through our contact or quote request forms
• Professional data: company name, industry sector, job title
3. Purpose of Processing
Your personal data is collected for the following purposes:
• Responding to your contact and quote requests
• Managing client relationships
• Improving our services and user experience on the site
• Sending commercial communications (with your consent)
• Complying with our legal and regulatory obligations
4. Data Retention
Your personal data is retained for a period not exceeding that necessary for the purposes for which it is processed:
• Client contact data: 3 years after the last contact
• Prospecting data: 3 years after the last contact
• Navigation data: 13 months maximum
• Cookies: variable duration depending on type (see Cookies section)
5. Cookies
Our site uses cookies to improve your browsing experience. The types of cookies used are:
• Essential cookies: necessary for the site to function
• Analytical cookies: to measure audience and improve our services (Google Analytics)
• Preference cookies: to remember your choices (language, theme)
You can manage your cookie preferences through your browser settings.
6. Data Sharing
AivenSoft does not sell or rent your personal data to third parties. Your data may be shared with:
• Our technical service providers (hosting, analytics tools) strictly within the scope of their missions
• Competent authorities in case of legal obligation
All our service providers are subject to confidentiality obligations.
7. Data Security
AivenSoft implements appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction:
• SSL/TLS encryption for all communications
• Restricted access to personal data
• Regular secure backups
• Regular security updates
8. Your Rights
In accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:
• Right of access: obtain confirmation of data processing and receive a copy
• Right of rectification: have inaccurate or incomplete data corrected
• Right of objection: object to the processing of your data on legitimate grounds
• Right of deletion: request the erasure of your data
To exercise these rights, contact us at: contact@aivensoft.com
9. Policy Changes
AivenSoft reserves the right to modify this privacy policy at any time. Changes will take effect upon publication on the site. We encourage you to regularly review this page.
10. Contact
For any questions regarding this privacy policy or your personal data, you can contact us:
Email: contact@aivensoft.com
Phone: +971 4 580 6742
Address: Business Bay, Dubai, UAE