Travel & Hospitality

Digital Solutions for
Travel & Hospitality

Booking systems, tourism apps, premium hotel websites and customer experience management tools for destinations across Morocco, Africa, and the Gulf.

Our expertise

What we offer

Booking systems

Tourism apps

Hotel websites

Customer experience

Multilingual sites Arabic/French/English

Why AivenSoft?

Real-time booking engines

Multilingual & multi-currency experiences

GDS & channel manager integration

Premium design & mobile optimization

Case Studies

Detailed Projects

Booking System & Premium Website for Riads

A premium showcase website with an intelligent booking system for a luxury riad chain in Marrakech, optimized for international SEO.

Client

Riad Collection

Location

Marrakech, Morocco

Project type

Booking system and premium showcase website

The Challenge

Riad Collection, a luxury riad chain in Marrakech comprising 8 exceptional properties in the medina, depended over 80% on third-party booking platforms like Booking.com and Expedia, which charged 15-25% commissions on each reservation. Their existing website, built over six years ago on WordPress with a generic theme, was outdated and failed to inspire confidence in high-end travelers accustomed to the visual standards of major hotel brands. The direct booking process was cumbersome, requiring tedious email exchanges, and guests overwhelmingly preferred OTAs for their simplicity. The absence of international SEO strategy made the riads invisible to tourists searching for luxury accommodation in Marrakech from abroad. Moreover, availability management was done manually on spreadsheets, regularly causing embarrassing overbookings. The existing site's conversion rate was below 0.8%, well under the luxury hospitality industry average.

Our Solution

We developed a premium showcase site on Next.js highlighting each riad's unique experience through large-format WebP-optimized photos, immersive 4K videos with lazy loading, and captivating storytelling written by a luxury-specialized copywriter. The integrated booking engine with Stripe offers a smooth three-step booking process with dynamic pricing and automated availability management synchronized in real time with OTAs via a channel manager API. Google Maps API and Mapbox integration lets guests visualize precise riad locations in the medina with interactive walking routes from points of interest. A dynamic pricing system powered by an algorithm analyzing seasonality, occupancy rates, and local events automatically optimizes rates. A thorough multilingual SEO strategy in French, English, Spanish, and German, including editorial content about Marrakech experiences, positions the riads on Google's first page for over 120 targeted keywords. The site includes a digital concierge module enabling guests to book experiences (cooking classes, hammam, excursions) directly from their portal. Everything is deployed on Vercel with edge architecture for optimal international performance, guaranteeing sub-1.5-second load times worldwide.

Tech Stack

Next.jsReactTypeScriptNode.jsStripeGoogle Maps APIMapboxPostgreSQLPrisma ORMTailwind CSSFramer MotionCloudinarySendGrid

Infrastructure & DevOps

Vercel (edge deployment)GitHub Actions CI/CDCloudinary CDN (images & vidéos)Vercel Analytics & Web VitalsUpstash Redis (rate limiting & cache)PlanetScale (base de données serverless)Sentry (error tracking)StatusPage (monitoring uptime)

Project Team

Team of 7: 1 project manager, 2 fullstack developers, 1 UX/UI designer, 1 SEO specialist, 1 photographer/videographer, and 1 luxury content writer.

Methodology

Agile approach with 2-week sprints and weekly demos with Riad Collection's management. Each sprint included user testing with real travelers to validate the booking experience. Continuous deployment via Vercel with previews for each pull request.

Project Timeline

Total duration: 20 weeks
1
Audit & Digital Strategy
2 weeks

Luxury hotel market analysis in Marrakech, comprehensive SEO audit of existing site, international competitive benchmark, and direct booking strategy definition.

2
Art Direction & Premium Design
3 weeks

Professional photo shoot across all 8 riads, luxury art direction, immersive mockup creation, and conversion-optimized booking journey design.

3
Frontend Development
4 weeks

Next.js site development with Framer Motion animations, immersive photo galleries, 360° virtual tour, and Core Web Vitals optimization.

4
Backend Development & Integrations
4 weeks

Booking engine development, Stripe integration for secure payments, channel manager sync with Booking.com and Airbnb, and CMS setup for the team.

5
SEO & Multilingual Content
3 weeks

SEO content writing in 4 languages, technical on-page optimization, Marrakech editorial blog creation, and riad schema markup implementation.

6
Testing & Performance Optimization
2 weeks

Cross-browser and cross-device testing, image and video optimization, booking engine load testing, and accessibility audit.

7
Launch & Migration
2 weeks

Vercel deployment, zero-downtime DNS migration, 301 redirects from old site, OTA booking migration campaign launch, and team training.

Results Achieved

+220%

Increase in direct bookings

-65%

Reduction in OTA dependency

+185%

Increase in international organic traffic

+90%

Improvement in revenue per room

3.2%

Site conversion rate (vs 0.8% before)

< 1.4s

Average page load time

420K+ MAD

Monthly savings on OTA commissions

96%

Google PageSpeed Insights score

Key Features

Premium showcase site with immersive photo galleries and 360° virtual tour
3-step booking engine with intelligent dynamic pricing
Google Maps and Mapbox integration with walking routes in the medina
Multilingual SEO in 4 languages with optimized editorial content
Centralized availability management synchronized with OTAs
Verified guest review system and trust widget with aggregated score
Digital concierge module for booking local experiences
Editorial blog about Marrakech experiences for long-tail SEO
Personalized guest portal with stay history and preferences
Automated email and WhatsApp notifications for bookings
Admin dashboard with real-time revenue analytics
Seasonal pricing system with automatic rate adjustment

Client Testimonial

Our new site finally reflects the quality of our riads. Direct bookings have soared and we save tens of thousands of dirhams in commissions every month.

N

Nadia Berrada

General Manager, Riad Collection

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